Guidelines and mentorship for research
- Interview templates
- To guide researchers, product managers and designers through effective interviews, and make the results comparable.
- Method diagrams
- Visual tools to help colleagues pick the right research method for their project.
- Mentoring
- Hands-on help building interview plans and goals, running interviews, and analysing results into product decisions.
Personas that align teams
I led the development of personas: synthesising research into clear, goal-aligned profiles, improving the existing templates, and encouraging their use in product management and design decisions.
Design system
As part of the design system team I wrote guidelines for consistency and accessibility, designed reusable components, and researched design systems across industries to shape ours.